0845 222 2000

Privacy Policy & Cookie Policy

This privacy policy sets out how Town & Country Cleaning uses and protects any information that you give Town & Country Cleaning when you use this website.

Town & Country Cleaning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Town & Country Cleaning may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23/08/2013.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Town & Country Cleaning, Picktree House, The Barn, Tilford Road, Farmham, Surrey, GU9 8HU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

To comply with EU legislation, we are advising you that this website uses cookies.

The cookies used on this site do not enable us to collect any private or personal information about you, any data collected is anonymous.

This site uses the following cookies:

mojosession / PHPSESSID/ cb-enabled / 
These cookies track a users browsing session.
They note when a visitor last visited or did something on the site.
They keep track of the last few pages visited so that we can redirect you to previous pages.

This site also uses Google Analytics which uses a variety of cookies to collect information (in an anonymous form).
This shows us how many people visited our site, where they came from and what pages they visited.
We may use this information to help improve our website.
You can see an overview of Google's Privacy Details here… http://www.google.com/analytics/learn/privacy.html